Many customers are uncertain about the performance of the product before confirming the purchase. Buying inappropriate products cause customers to waste money and psychological anxiety. So!!! Crylink launched free test sample service! The following is the flow chart of ‘free test sample’, I hope it can help you.
Maybe You Want To Know
What is the free test sample ?
Crylink provides customers with samples of the products they want to test and does not charge for products. this sample called free test sample.
This sample is usually the inventory of one kind of crystals.
Ⅰ:Valuable product, clients should pay the guarantees and send it back.
Ⅱ:Cheap product, no need to send it back.
You could apply or not ?
Only the business or individual with purchase intention.
Only the universities and institution.
In stock: After confirming your application form, we will deliver in a week.
Out of stock:
① Providing substitute sample
② Waiting until the sample complete.
③ Can’t provide because of your high request, etc.
Responsibility and duty
Freight: By the clients
Feedback form: To be filled after test completed
Sample typeⅠshould be protected without no damage.
If the sample break down, compensation should be made only after negotiation of both parties
The product specifications required by the customer are relatively rare or the product required by the customer is not displayed on crylink product pages or the crystal that the customer wants is only in the literature ,the market does not see it at all. It does not matter. Crylink provides customized services to ensure that you can meet your needs and make your project or experiment work. Crylink product page shows the crystal and crystal dimensions of some conventional applications. After all, the crylink factory is market-oriented. We are very happy to be involved in your new applications or experiments.
Apply Form Details
Crystal Name: The full name and chemical formula.
Application Area: Using of the crystal
Dimension: The size about the crystal
Processing Requirement: Your request in detail and providing the drawing.
Polishing Requirement: Your request in detail
Coating Requirement: Your request indetail
Literature: Growth and Application about the crystal
In the course of commodity trading, there are always some problems, such as product errors, product damage and so on. In order to protect the rights and interests of crylink customers, crylink implements return and exchange policy.
Crylink is committed to ensuring our customers are completely happy, if you are not fully satisfied with your purchase simply complete this form to request an RMA number.
Crylink offers its customers the ability to return new unused, undamaged standard sized Catalog products within 30 days of original date of purchase for full credit. OEM volumes of products returned after 30 days may be subject to a restocking fee. Custom sized parts may not be returned as part of the 30 day trial.
Product returned without an RMA number will not be accepted and will be returned at senders expense.
Returned products are subject to inspection.
Complete the below form, including a detailed reason for the return.
Parts must be returned in their original packaging and packaged in a manner to prevent damage.
Clearly mark the RMA number on the outside of the shipping container and place a copy of the return authorization with the returning products.
Return all parts to:
No. 200, Zhao Xian Road, Jiading District, Shanghai, China